Acer laptops often use Western Digital SSDs for fast performance and reliability. However, when an SSD starts showing extremely slow read/write speeds, it usually indicates increasing bad sectors, NAND flash wear, or controller degradation, making data retrieval difficult.
This case study details how we successfully recovered business-critical files for a local art studio, after their Acer laptop’s Western Digital SSD slowed to the point where no data could be copied off.
As Oxford Data Recovery, with 25 years of forensic data recovery experience, we used chip-level NAND extraction, error correction, and deep data imaging techniques to restore the lost business data.
The Challenge: SSD Running Extremely Slow & Failing to Copy Data
A local art studio owner contacted us after experiencing severe performance issues with their Acer laptop SSD, with the following symptoms:
- Files taking several minutes to open or failing to load.
- Copying files resulted in system freezes or crashes.
- Windows task manager showed 100% disk usage with minimal activity.
- The SSD was still detected, but performance was nearly unusable.
Since bad sectors in SSDs can spread quickly, an immediate professional recovery solution was required.
Diagnosis & Evaluation
When the Western Digital SSD from the Acer laptop arrived at our cleanroom facility, we conducted a full NAND-level diagnostic. Our findings:
- Bad sectors in the SSD’s NAND flash cells – Slowing down read/write speeds.
- Controller degradation – Causing intermittent failures during data transfer.
- File system corruption – Making some directories unreadable.
Since bad sectors in SSDs are different from HDD failures, we needed to use specialised SSD recovery techniques instead of traditional hard drive repairs.
The Recovery Process
1. Cloning & Imaging the Failing SSD to Preserve Data
Since the SSD was deteriorating, we:
- Created a sector-by-sector clone to extract as much data as possible.
- Used error-handling tools to bypass bad sectors.
2. Extracting & Repairing Corrupted Business Files
Since some files were partially damaged, we:
- Reconstructed missing file segments using NAND-level recovery tools.
- Repaired corrupted images, project files, and invoices.
3. Verifying & Restoring Art Studio Business Data
Once data extraction was complete, we:
- Checked all recovered art designs, invoices, and customer orders.
- Ensured file integrity and readability.
- Transferred the fully restored data to a new external SSD.
The Results: 95% Data Recovery Success
Thanks to our chip-level NAND extraction and forensic imaging techniques, we successfully recovered 95% of the art studio’s lost files, including:
✅ Digital artwork files and project designs
✅ Invoices, customer orders, and financial records
✅ Marketing materials and administrative documents
The client was relieved to have their business data restored, avoiding major losses.
Why Choose Us?
With 25 years of experience and tens of thousands of successful recoveries, we are the leading SSD data recovery specialists in Oxford and the UK. Our expertise includes:
✔ Western Digital SSD bad sector recovery
✔ NAND chip extraction & data reconstruction
✔ File system corruption repair
✔ Secure & confidential business data retrieval
If your SSD is running extremely slow, freezing, or failing to copy files, stop using it immediately and contact us for expert SSD data recovery.
