- Fixed pricing on recovery (You know what you are paying - no nasty surprises).
- Quick recovery turnaround at no extra cost. (Our average recovery time is 2 days).
- Memory card chip reading services (1st in the UK to offer this service).
- Raid recoding service (Specialist service for our business customers who have suffered a failed server rebuild).
- Our offices are 100% UK based and we never outsource any recovery work.
- Strict Non-disclosure privacy and security is 100% guaranteed.
Data Recovery Process
Our Recovery Process
- Call 01865 593000 OR get a quote.
- Send us or bring your device.
- We inspect your device and recover your data.
- We return your recovered data via a next day courier service.
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Expert Friendly Advice
Our clients appreciate when we showcase our expertise, especially during Data Recovery inquiries. When you reach out to us via email or phone, a friendly and knowledgeable engineer will assist you, providing a diagnosis and a no-obligation quote for any potential recovery work. To proceed with data recovery, please send the device securely packaged to prevent damage during transit, along with the completed shipping form available on our Contact Us page. You may send it through Royal Mail special or registered delivery, or via courier. Local clients are welcome to hand-deliver their HDD or storage device, and we’ll be pleased to discuss your needs in person.
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A No Obligation Quote Along With A Diagnosis
Upon the arrival of your drive, we will re-diagnose the issue to ensure the accuracy of its origin. We’ll reach out to you via telephone to confirm the details and discuss the initial quotation provided. Should you choose not to proceed, there’s no obligation to do so; we emphasize this to assure you that there will be no pressure or persuasion from our side. If you decide to move forward, we will follow your instructions, register the device in our system, and forward it to our recovery department.
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We Explain How Your Data Will Be Recovered
Utilizing specialized recovery techniques and drawing on our extensive experience, we will restore your data to our secure servers. Once this is accomplished, our engineer will reach out to you by phone and simultaneously send an email with the directory listings and screenshots of the data retrieved from your device. This step demonstrates our commitment to fulfilling your request. If you are satisfied with the results and wish to proceed, the only actions required are verification and payment for the recovery, after which we will promptly return your data.
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Once Recovered Your Data Is Returned To You
Upon verification of the recovered data, we now require full payment. This can be processed via credit and debit cards without any additional charges, as well as by cheque or bank transfer. Once payment is received, we will create a physical backup of your data in the agreed-upon format and schedule its return to you through next-day courier service. We reiterate that there are no extra fees; all costs were included in the initial fixed price provided to you.