CCTV Recovery

CCTV Recovery

No Fix - No Fee!

Our experts have extensive experience recovering CCTV systems for the last 25 years from all the leading CCTV brands including, Hikvision Dahua, Arlo, Nest (Google), Ring (Amazon) etc.
CCTV Recovery

Standard Recovery£399

3-5 Days

Critical Service£799

2-3 Days

Full Forensic£1200

1 Day

Need help recovering your data?

Call us on 01865 593000 or use the form below to make an enquiry.
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Monday-Friday: 9am-6pm

Oxford Data Recovery – Trusted Experts in CCTV Data Recovery

Overview of CCTV Systems and Their Role in Security

CCTV systems are indispensable tools for ensuring safety and monitoring property. From homes to large businesses, these systems rely on consistent data storage to function effectively. When footage becomes inaccessible due to technical faults, professional recovery services are essential to retrieve valuable evidence.


25 Years of Expertise in CCTV Data Recovery

With over two decades of experience, Oxford Data Recovery is a trusted name in the field. Our forensic lab employs advanced techniques to recover data from CCTV devices, addressing even the most challenging issues such as overwritten footage or failed hard drives.


Leading CCTV Brands We Support

We specialise in recovering data from all major CCTV manufacturers, including:

  • Hikvision: A leading global provider of video surveillance products, Hikvision offers a wide range of cameras and recording solutions known for their quality and innovation.
  • Dahua Technology: Recognized for their extensive range of CCTV products, Dahua provides high-quality cameras and DVRs that cater to various security needs.
  • Qvis: A UK-based brand, Qvis is known for its innovative CCTV and security solutions, offering a variety of cameras and recording equipment.
  • Swann: Specializing in DIY security systems, Swann provides a range of user-friendly CCTV cameras and systems suitable for both home and business use.
  • Ring: Known for their smart home security products, Ring offers a variety of cameras and video doorbells that integrate seamlessly with other smart home devices.
  • Arlo: Offering high-quality wireless security cameras, Arlo is recognized for their advanced features and ease of use, making them a popular choice for home security.
  • Reolink: Providing a range of affordable and reliable security cameras, Reolink is known for their user-friendly products suitable for various surveillance needs.
  • Yale: A trusted name in security, Yale offers a selection of indoor and outdoor cameras designed to integrate with their broader home security systems.
  • TP-Link Tapo: Known for their affordable smart home devices, TP-Link’s Tapo range includes security cameras that offer good value and integration with other smart home products.
  • Google Nest: Offering smart security cameras with advanced features and seamless integration with other Google products, Nest is a popular choice for those invested in the Google ecosystem.

Types of Hard Drives Used in CCTV Systems

Our expertise spans all hard drive types, including:

  • IDE Drives: Common in older CCTV systems.
  • SATA Drives: Found in most modern setups.
  • M.2 SSDs: High-speed storage for advanced surveillance solutions.
  • Brands: Recovery services for Western Digital (WD), Toshiba, and more.

When selecting a hard drive for your CCTV system, it’s essential to choose models specifically designed for continuous surveillance workloads. In the UK, several brands are recognised for their reliability and performance in this area:

  1. Western Digital (WD)
    • WD Purple Series: Engineered for 24/7 surveillance, these drives support up to 64 HD cameras and are optimized for high-temperature, always-on environments.
  2. Seagate
    • SkyHawk Series: Designed for DVR and NVR systems, SkyHawk drives offer capacities up to 14TB, support for up to 64 HD cameras, and include ImagePerfect firmware to minimize dropped frames.
  3. Toshiba
    • S300 Surveillance Hard Drive: Built for surveillance applications, the S300 series supports up to 64 HD camera streams and is designed for high-endurance and reliability.
  4. HGST (now part of Western Digital)
    • Ultrastar Series: Known for enterprise-grade reliability, Ultrastar drives are suitable for large-scale surveillance systems requiring high capacity and durability.
  5. Samsung
    • Spinpoint Series: While not specifically marketed for surveillance, some Spinpoint models have been used in CCTV applications due to their reliability and performance.

Common Issues Leading to CCTV Data Loss

CCTV footage may become inaccessible due to:

  • Overwritten Data: Continuous recording cycles overwriting critical footage.
  • Formatted Drives: Accidental formatting of hard drives.
  • Failed Hard Drives: Mechanical or electronic malfunctions.
  • Forgotten Passwords: Locked devices preventing access to stored data.

Data Recovery From Overwritten and Formatted Drives

Overwritten or formatted footage doesn’t always mean it’s gone forever. Our process includes:

  • Using advanced forensic techniques to reconstruct overwritten data.
  • Deep scanning formatted drives to recover lost footage.

Recovering Data From Failed Hard Drives

Hard drive failures are among the most common issues in CCTV systems. Our approach includes:

  • Diagnosis: Identifying the root cause of the failure.
  • Component Repair: Replacing damaged motors, read/write heads, or other components in a cleanroom.
  • Data Extraction: Safely retrieving data from non-functional drives.

Solutions for Password-Protected CCTV Devices

Password-protected systems can pose unique challenges. We address these by:

  • Unlocking devices without compromising data integrity.
  • Recovering data securely from encrypted or locked drives.

Operating System Independence in CCTV Recovery

Our expertise extends to all proprietary CCTV operating systems, ensuring recovery regardless of:

  • System complexity or configuration.
  • Custom firmware or storage setups.

Comprehensive Data Recovery Process

Our recovery process ensures secure and efficient results:

  1. Initial Assessment: Understanding the issue and evaluating the device.
  2. Data Recovery: Applying tailored techniques to retrieve footage.
  3. Verification and Delivery: Ensuring recovered data is complete and secure.

Why Choose Oxford Data Recovery for CCTV Systems?

Clients trust us for:

  • Experience: 25 years of specialized CCTV data recovery.
  • Versatility: Expertise across all major brands and hard drive types.
  • Efficiency: Fast, reliable service tailored to your needs.

Emergency Data Recovery for Critical CCTV Footage

Time-sensitive footage demands immediate action. We provide:

  • Rapid Response: Prioritising urgent cases to minimize disruption.
  • Expert Support: Restoring critical footage quickly and securely.

Preventing CCTV Data Loss in the Future

Reduce the risk of data loss by following these tips:

  • Regular Backups: Store copies of critical footage in external or cloud storage.
  • Device Monitoring: Use diagnostic tools to detect early signs of hardware issues.
  • Routine Maintenance: Keep firmware and software up to date.

Testimonials From Satisfied Oxford Clients

Here’s what our clients have to say:

  • “Oxford Data Recovery retrieved vital footage from our Swann system after it was formatted. Truly lifesaving!”
  • “After a hard drive failure on our Hikvision recorder, they recovered all the lost footage. Highly professional service!”

How to Get Started With Oxford Data Recovery

Getting started is easy:

  1. Contact Us: Share details about your CCTV system and the issue.
  2. Assessment: Our experts evaluate the problem and provide a recovery plan.
  3. Recovery: We retrieve and verify your footage.
  4. Delivery: Your data is securely returned to you.

FAQs About CCTV Data Recovery Services

Is it possible to recover formatted drives?
Absolutely. We specialise in recovering data from formatted or wiped storage.

Can you recover footage from all CCTV brands?
Yes, we support all major brands, including Hikvision, Yale, Swann, Ring, and more.

What should I do if my hard drive fails?
Turn off the device immediately and contact us to avoid further damage.

Can you recover overwritten footage?
In many cases, yes. We use advanced tools to retrieve traces of overwritten data.

How long does the recovery process take?
Typically, 1-5 days depending on the complexity of the issue.

Can you recover footage from password-protected devices?
Yes, we can unlock and recover data from password-protected systems.

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