Western Digital M.2 NVMe SSDs are designed for high-speed performance and reliability, making them a preferred choice in modern Fujitsu laptops. However, sudden SSD failure without warning is a common issue, often caused by NAND degradation, power regulation failure, or firmware corruption, making data completely inaccessible.
This case study details how we successfully recovered important business data from a Fujitsu laptop’s 1TB Western Digital NVMe SSD, after it failed suddenly without prior symptoms.
As Oxford Data Recovery, with 25 years of forensic data recovery experience, we used chip-level NAND extraction, SSD power regulation repair, and deep data reconstruction techniques to restore lost data.
The Challenge: Fujitsu Laptop SSD Completely Fails Without Warning
A business professional contacted us after their Fujitsu laptop’s SSD suddenly failed, with the following issues:
- Laptop powered on but did not detect the SSD in BIOS.
- Windows recovery tools could not find a bootable drive.
- No prior signs of drive failure, just sudden inaccessibility.
- Important business documents and project files were at risk.
Since M.2 NVMe SSDs lack moving parts, failure is often due to controller failure, NAND wear-out, or power issues, requiring specialized data recovery techniques.
Diagnosis & Evaluation
When the Western Digital 1TB NVMe SSD arrived at our cleanroom facility, we conducted a full NAND-level diagnostic. Our findings:
- SSD controller failure – The drive was not initializing due to a failed controller chip.
- Power regulation issue – A voltage regulator on the SSD’s PCB was damaged, preventing normal operation.
- No physical damage to NAND memory – Meaning data could still be extracted directly from the flash chips.
Since traditional data recovery software cannot access a failed SSD controller, we needed to use advanced chip-off NAND extraction techniques.
The Recovery Process
1. Repairing Power Regulation to Restore SSD Functionality
Before attempting direct NAND extraction, we:
- Repaired the SSD’s power regulation circuit to restore voltage stability.
- Tested controlled power cycling to see if the SSD could be temporarily revived.
2. Extracting Data Directly from NAND Flash Chips
Since the SSD’s controller was still unresponsive, we:
- Used chip-off NAND recovery methods to access raw storage.
- Reconstructed the SSD’s file system from extracted NAND data.
3. Verifying & Restoring Business Data
Once data extraction was complete, we:
- Checked all recovered business documents and project files for corruption.
- Repaired partially lost spreadsheets and presentations.
- Transferred the fully restored data to a new external SSD.
The Results: 98% Data Recovery Success
Thanks to our chip-level NAND extraction and SSD power repair techniques, we successfully recovered 98% of the client’s lost data, including:
✅ Business reports, financial spreadsheets, and client presentations
✅ Project management files and digital archives
✅ Work-related PDFs, contracts, and email backups
The client was able to continue their business operations without losing critical information.
Why Choose Us?
With 25 years of experience and tens of thousands of successful recoveries, we are the leading SSD data recovery specialists in Oxford and the UK. Our expertise includes:
✔ M.2 NVMe SSD power failure recovery
✔ Chip-off NAND flash data extraction
✔ SSD firmware repair & controller failure recovery
✔ Secure & confidential business data retrieval
If your SSD has failed suddenly, is not being detected in BIOS, or is showing no response, stop all further recovery attempts and contact us for professional SSD data recovery.